CANCELLATION & REFUND POLICY

Cancellations or rescheduled appointments for consultations with Olivia Grace Naturopathy must be directly through the HealthBank website or app. Cancellations through social media or other platforms will not be valid.

if you cancel more than 24 hours before your scheduled appointment you will receive a full refund. Late cancellations or no-shows will incur a fee of 50% of the booking fee.

Read more about the Healthbank cancellation and refund policy here.

No refunds will be issued for digital products including ebooks and other downloads purchased from the Olivia Grace Naturopathy website.